{{template config_path="design/email/header_template"}}
{{trans "%name," name=$order.getCustomerName()}}
{{trans "Your return request has been received. Please wait for our Customer Care approval notification before shipping the goods."}}
{{trans 'If you have questions about your order, you can email us at %store_email' store_email=$store_email |raw}}{{depend store_phone}} {{trans 'or call us at %store_phone' store_phone=$store_phone |raw}}{{/depend}}.
{{depend store_hours}}
{{trans 'Our hours are %store_hours.' store_hours=$store_hours |raw}}
{{/depend}}
{{trans "Placed on %created_at" created_at=$rma.getCreatedAtFormated(1)}}
{{layout handle="sales_email_order_items" order=$order area="frontend"}}
{{trans "Best Regards,"}}
{{config path="general/store_information/name"}} Customer Care