<!--
/**
 * Copyright © 2013-2017 Magento, Inc. All rights reserved.
 * See COPYING.txt for license details.
 */
-->
<!--@subject {{trans "%store_name: New Return # %increment_id" store_name=$store.getFrontendName() increment_id=$rma.getIncrementId()}} @-->
<!--@vars {
"store url=\"customer\/account\/\"":"Customer Account URL",
"template config_path=\"design\/email\/footer_template\"":"Email Footer Template",
"template config_path=\"design\/email\/header_template\"":"Email Header Template",
"var logo_alt":"Email Logo Image Alt",
"var logo_url":"Email Logo Image URL",
"var item_collection":"Items Collection",
"var return_address|raw":"Return Address",
"var rma.getCreatedAtFormated(1)":"Return Created At (datetime)",
"var rma.getIncrementId()":"Return Id",
"layout handle=\"magento_rma_email_rma_items\" collection=$item_collection":"Return Items Collection",
"var rma.getStatusLabel().format('html')":"Return Status",
"var formattedShippingAddress|raw":"Shipping Address",
"var store.getFrontendName()":"Store Name",
"store url=\"\"":"Store URL"
} @-->

{{template config_path="design/email/header_template"}}

<p><strong>{{trans "%name," name=$order.getBillingAddress().getName()}}</strong></p>

<p>
    {{trans "Your return request has been received. Please wait for our Customer Care approval notification before shipping the goods."}}<br><br>
    If you have any questions about your return, please contact us at <a href="mailto:{{config path="trans_email/ident_sales/email"}}">{{config path="trans_email/ident_sales/email"}}</a> or by phone at {{config path="general/store_information/phone"}}</p>

<br>
<p>{{trans "Updates on the status of the return are visible in detail on this page after entering the information related to the return request: "}} <a href="{{store url=''}}sales/guest/form/">Return Information</a></p>

<strong>
    {{trans "Your Return #%increment_id - %status_label"

    increment_id=$rma.getIncrementId()
    status_label=$rma.getStatusLabel().format('html')
    }}

    <p>{{trans "Placed on %created_at" created_at=$rma.getCreatedAtFormated(1)}}</p> </strong>

<br/>&nbsp;<br/>
{{layout handle="filoblu_rma_email_rma_items" rma_id=$rma.getId() collection=$item_collection}}
<br/>&nbsp;<br/>
<p>{{trans "Best Regards,"}}<br><br>{{config path="general/store_information/name"}} Customer Care</p>


{{template config_path="design/email/footer_template"}}