<!--
/**
 * Copyright © 2013-2017 Magento, Inc. All rights reserved.
 * See COPYING.txt for license details.
 */
-->
<!--@subject {{trans "%store_name : New Return #%increment_id" store_name=$store.getFrontendName() increment_id=$rma.getIncrementId()}} @-->
<!--@vars {
"store url=\"customer\/account\/\"":"Customer Account URL",
"template config_path=\"design\/email\/footer_template\"":"Email Footer Template",
"template config_path=\"design\/email\/header_template\"":"Email Header Template",
"var logo_alt":"Email Logo Image Alt",
"var logo_url":"Email Logo Image URL",
"var item_collection":"Items Collection",
"var return_address|raw":"Return Address",
"var rma.getCreatedAtFormated(1)":"Return Created At (datetime)",
"var rma.getIncrementId()":"Return Id",
"layout handle=\"magento_rma_email_rma_items\" collection=$item_collection":"Return Items Collection",
"var rma.getStatusLabel().format('html')":"Return Status",
"var formattedShippingAddress|raw":"Shipping Address",
"var store.getFrontendName()":"Store Name",
"store url=\"\"":"Store URL"
} @-->

{{template config_path="design/email/header_template"}}

<p class="greeting">{{trans "%name," name=$order.getCustomerName()}}</p>
<p>
    {{trans "Your return request has been received. Please wait for our Customer Care approval notification before shipping the goods."}} <br><br>
    {{trans "If you have questions about your order, you can email us at <a href='mailto:%store_email'>%store_email</a>" store_email=$store_email |raw}}{{depend store_phone}} {{trans "or call us at <a href='tel:%store_phone'>%store_phone</a>" store_phone=$store_phone |raw}}{{/depend}}.
    {{depend store_hours}}
    {{trans "Our hours are <span class='no-link'>%store_hours</span>." store_hours=$store_hours |raw}}
    {{/depend}}</p>
<br>

<p> {{trans 'Updates on return status are available in your account detail at return section'}}</p>

<strong>
    {{trans "Your Return #%increment_id - %status_label"

    increment_id=$rma.getIncrementId()
    status_label=$rma.getStatusLabel().format('html')
    }}

    <p>{{trans "Placed on %created_at" created_at=$rma.getCreatedAtFormated(1)}}</p> </strong>

<br/>&nbsp;<br/>
{{layout handle="filoblu_rma_email_rma_items" rma_id=$rma.getId() collection=$item_collection}}
<br/>&nbsp;<br/>
<p> {{trans "Best Regards,"}}<br><br> {{config path="general/store_information/name"}} Customer Care </p>

{{template config_path="design/email/footer_template"}}
