<!--@subject {{trans "%store_name: Return received #%increment_id" store_name=$store.getFrontendName() increment_id=$rma.getIncrementId()}} @-->
<!--@vars {
"template config_path=\"design\/email\/footer_template\"":"Email Footer Template",
"template config_path=\"design\/email\/header_template\"":"Email Header Template",
"var logo_alt":"Email Logo Image Alt",
"var logo_url":"Email Logo Image URL",
"store url=\"sales\/guest\/form\/\"":"Guest Form URL",
"var item_collection":"Items Collection",
"var return_address|raw":"Return Address",
"var rma.getIncrementId()":"Return Id",
"layout handle=\"magento_rma_email_rma_items\" collection=$item_collection":"Return Items Collection",
"var rma.getStatusLabel().format('html')":"Return Status",
"var formattedShippingAddress|raw":"Shipping Address",
"var store.getFrontendName()":"Store Name",
"store url=\"\"":"Store URL"
} @-->

{{template config_path="design/email/header_template"}}

<p class="greeting">{{trans "%name," name=$order.getBillingAddress().getName()}}</p>


<p>
    We are glad to inform you, that we received your parcel at our Logistic center. If it is related to a Change Size return the item with new size will be sent. If the return is related to a refund you will be refunded by the Administrative Office in 14 days. We remind you that the refund will be settled on the same Payment method used at the time of purchase. If you chose to pay with Credit Card or Paypal, the amount will be refunded directly to your account, if you chose the Bank Transfer or Cash on Delivery, you can send your IBAN and BIC to our Customer Care email address: <a href="mailto:{{config path="trans_email/ident_sales/email"}}">{{config path="trans_email/ident_sales/email"}}</a>
</p>

<p>
    If you have any questions about the return do not hesitate to contact us at <a href="mailto:{{config path="trans_email/ident_sales/email"}}">{{config path="trans_email/ident_sales/email"}}</a> or by phone at {{config path="general/store_information/phone"}}.
</p>

<p>{{trans "Updates on the status of the return are visible in detail on this page after entering the information related to the return request: "}} <a href="{{store url=''}}sales/guest/form/">Return Information</a></p>

<h1>
    {{trans
    "Your Return #%increment_id - %status_label"

    increment_id=$rma.getIncrementId()
    status_label="$rma.getStatusLabel().format('html')"
    |raw}}
</h1>

<br/>
{{layout handle="filoblu_rma_email_rma_items" rma_id=$rma.getId() collection=$item_collection}}

{{template config_path="design/email/footer_template"}}