{{template config_path="design/email/header_template"}}

{{trans "%name," name=$order.getCustomerName()}}

{{trans "Your application to return has been verified and approved."}}

{{trans "Please consider that the refund does not include the costs of returning the goods. For this reason, for the return, you can use the courier that you consider most appropriate. Furthermore, the essential condition for proceeding with the refund is the return of the products in perfect condition, unused, with original labels not removed and, if possible, with the original wrapping. The sum will be credited after the necessary administrative procedures, within 14 days of receiving the package."}}

{{trans 'Updates on return status are available in your account detail at return section'}}

If you have any questions about the return do not hesitate to contact us at {{config path="trans_email/ident_sales/email"}} or by phone at {{config path="general/store_information/phone"}}.

{{trans "Please print this return authorization and insert it into the package before shipping. The return address is available below."}}

{{trans "Return #%increment_id - %status_label" increment_id=$rma.getIncrementId() status_label=$rma.getStatusLabel().format('html') }}

{{trans "Creation date %created_at" created_at=$rma.getCreatedAtFormated(1)}}

{{layout handle="filoblu_rma_email_easy_return_pickupaddress" rmaId=$rma.getId()}}

Shipping Address

{{var formattedShippingAddress|raw}}

Return Address

{{var return_address|raw}}


{{layout handle="filoblu_rma_email_rma_items" collection=$item_collection}}

Best Regards,

{{config path="general/store_information/name"}} Customer Care

{{template config_path="design/email/footer_template"}}