{{template config_path="design/email/header_template"}}

{{trans "%name," name=$order.getCustomerName()}}

{{trans "We are glad to inform you, that we received your parcel at our Logistic center. You will be refunded by the Administrative Office in 14 days. We remind you that the refund will be settled on the same Payment method used at the time of purchase. If you chose to pay with Credit Card or Paypal, the amount will be refunded directly to your account, if you chose the Bank Transfer or Cash on Delivery, you can send your IBAN and BIC to our Customer Care email address: "}} %support_email

{{trans 'You can check the status of your return using your order number.' form_url="$this.getUrl($store, 'sales/guest/form/',[_nosid:1])" |raw}}

{{trans 'If you have any questions about your return, please contact us at %support_email.' support_email="$store.getConfig('trans_email/ident_support/email')" |raw}}

{{trans "Your Return #%increment_id - %status_label" increment_id=$rma.getIncrementId() status_label="$rma.getStatusLabel().format('html')" |raw}}

{{trans "Shipping Address"}}

{{var formattedShippingAddress|raw}}

{{trans "Return Address"}}

{{var return_address|raw}}

{{layout handle="magento_rma_email_rma_items" collection=$item_collection}} {{template config_path="design/email/footer_template"}}